How can we help?
Support for every application published by Mirabilis Limited is handled directly by the studio. Email us and a person will read it — we aim to reply within one business day.
Technical support
App problems, crashes, purchases and subscriptions, account questions, data deletion requests, and bug reports.
General enquiries
Partnerships, press, business questions about the studio, and anything not related to a specific application.
To get a faster answer, include the name of the app and its version, your device model and operating system version, and a short description of what you expected to happen versus what actually happened. Screenshots help.
Before you write in
Refunds
Purchases and subscriptions are processed by Apple or Google, not by Mirabilis. Refunds are requested through the store where you bought the app. We are glad to help you find the right page.
Cancelling a subscription
Manage or cancel a subscription in your Apple ID or Google Play account settings. Deleting an app does not cancel an active subscription.
Deleting your data
Email support and we will delete your account and associated personal information within 30 days. See the Privacy Policy for details.